She wrote, “Ashley I would like to thank you for the over and above customer service (baby whispering) that you gave…” She also praised the airline and addressed them as “Truly the greatest airline.” The airline management noticed the post and expressed the gratitude to Ashley. They released an official statement, “WestJet’s caring crew is one of the reasons we have been named as the most trusted airline in Canada. Ashley is a true representative of the WestJet brand.”